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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jason Barr

April 17, 2026

5  out of  5
rating by Jason Barr
"Cody has always been incredibly helpful and responsive. Super friendly service and always able to get me exactly what I need."
We responded:
"Jason, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Matt Rakofsky’s Team—we are always here to help!"
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Toby Goforth

April 16, 2026

5  out of  5
rating by Toby Goforth
"Adam was extremely helpful with finding me the coverage that helped the most. Very knowledgeable and friendly."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Matt Rakofsky’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Dallas .Toby, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Matt Rakofsky’s Team is just a call or email away!"
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Madison Clary

April 7, 2026

5  out of  5
rating by Madison Clary
"I had such a great experience working with Adam to get my renters insurance set up. He made the process quick and very easy to set up. I had many options I could have chose for renters insurance but Adam 100% is one of the reasons I went with State Farm"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Matt Rakofsky’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Dallas ."
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Jerry Crowe

April 4, 2026

5  out of  5
rating by Jerry Crowe
"Matt’s agency is great Especially Cody who is extremely helpful and always has my best interests at heart I recommend them to everybody I know"
We responded:
"Thank you for the amazing review, Jerry! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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jhovany hernandez

April 2, 2026

5  out of  5
rating by jhovany hernandez
"It was a pleasure talking to Gaby!! She answer all my questions and took care of me better then i could had imagine. Thank you Gaby!!"
We responded:
"Thank you for the amazing review, jhovany! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Breanna

March 27, 2026

5  out of  5
rating by Breanna
"I’m very pleased with the amount of care that I received from Adam. He helped me find the right plan for me and helped me save extra with my insurance . He’s very attentive and reminded me (I very much needed it lol) about getting everything taken care of for my insurance plan so that way I don’t lose my savings on my plan. He was nothing but kind and helpful. Adam didn’t talk to me like I was just another customer, he build a connection and a great customer relationship with me and I never once felt like he was trying to get more out of me. He did very well in explaining the different insurance plans for me and what would be my best option vs other insurance companies. I can happily say I’m very pleased with the way he handles any questions or concerns I had and happy for him to be my agent."
We responded:
"Thank you for the amazing review, Breanna! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Alex Macedo

March 17, 2026

5  out of  5
rating by Alex Macedo
"Excellent service from Gabriela"
We responded:
"Alex, thank you for your wonderful review of State Farm Agent Matt Rakofsky’s Team!"
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Martin Reamy

March 13, 2026

5  out of  5
rating by Martin Reamy
"Everyone is Very Professional and Friendly"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Matt Rakofsky’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Dallas ."
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Jake Kay

March 12, 2026

5  out of  5
rating by Jake Kay
"Matt is the best insurance you can have on your team! I will always use him and his team for my local insurance needs."
We responded:
"Thank you for your kind review of State Farm Agent Matt Rakofsky’s Team. We appreciate it!"
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Vishal Dholakia

March 9, 2026

5  out of  5
rating by Vishal Dholakia
"Adam was incredibly helpful with my insurance needs. He remained professional throughout the process, answering all my questions thoroughly and ensuring I was completely satisfied with the information provided. I’d give him a 10/10 recommendation—he truly goes above and beyond for his clients."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Matt Rakofsky’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Mario Esquivel

March 4, 2026

5  out of  5
rating by Mario Esquivel
"I had a great experience working with Gaby at Matt Rakofsky State Farm. She was professional, knowledgeable, and made the entire process smooth and stress-free. Gaby took the time to answer all my questions and made me feel confident in my decisions. Excellent customer service — thank you, Gaby!"
We responded:
"Thank you for the amazing review, Mario! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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sandra barrera

February 26, 2026

5  out of  5
rating by sandra barrera
"Matt has been nothing but extraordinary he very pleasant and gave me really good prices."
We responded:
"Thank you for the amazing review, sandra! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Temilade Olabode

February 26, 2026

5  out of  5
rating by Temilade Olabode
"Gaby and Cody were very patient and friendly. Absolutely recommend!!"
We responded:
"Temilade, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Matt Rakofsky’s Team!"
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Haley Hogan

February 20, 2026

5  out of  5
rating by Haley Hogan
"Matt was super helpful in getting my husband set up with new auto insurance! It was great that he was able to get us the best rate possible! Thanks Matt!!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Paul D

November 3, 2025

1  out of  5
rating by Paul D
"I was with state farm for 18 years and this branch didn't contact me when my auto pay card didn't go thru, they just mailed me a letter and then dropped my insurance after 14 days. When every other state farm agent has always called. Half assed customer service. I'm now paying double for lapsed insurance because these guys couldn't call me to let me know. I drive a very expensive vehicle so it makes it much worse. 18 years and these guys made me drop state farm. To top things off they had a Card on File that was good the whole time!!! Couldn't even call to say hey Paul can we run the card we have on file your payment didn't go thru."
We responded:
"We’re sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously and would like the opportunity to make it right. Please reach out to us directly so we can work towards a resolution."
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Anthony Gomez

October 22, 2025

5  out of  5
rating by Anthony Gomez
"I recently had the pleasure of working with Gabriela Mendoza for my insurance needs, and I couldn't be more impressed with the level of service and professionalism they provided. From the very beginning, Gabriela Mendoza took the time to truly understand my situation, carefully explaining my options and helping me find the right coverage that fit both my needs and budget. What stood out most was how knowledgeable and patient Gabriela Mendoza was throughout the entire process. Insurance can be overwhelming, but they broke everything down clearly, answered all my questions without rushing, and made sure I felt confident in every decision I made. Not only did Gabriela Mendoza help me secure excellent coverage, but they also followed up afterward to ensure everything was set up correctly and that I was satisfied. That kind of attention to detail and genuine care is rare to find. If you're looking for someone who is professional, responsive, honest, and truly has your best interests at heart, I highly recommend Gabriela Mendoza. They made what could have been a stressful process completely smooth and even enjoyable. Five stars all the way!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ryan Kristensen

October 20, 2025

5  out of  5
rating by Ryan Kristensen
"Gaby did a great job talking me through all the options and figuring out which ones were necessary for my case (new auto insurance policy). She saved me ~$90/month compared to my current provider with the same coverage just by asking good questions and explaining how redundancies/overlaps in my health insurance. Sad I couldn’t get homeowners insurance through them, will try at a later date."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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N Nguyen

September 17, 2025

1  out of  5
rating by N Nguyen
"Bought both auto and renters insurance through this office from Sept 2024 to June 2025. I decided to cancel in June as their insurance was double what the other company offered. Today is Sept 17, 2025. I haven't received the refund checks yet. It has been 3 months since the cancelations. After 3 months of waiting, I was told to contact State Farm myself after 5pm to talk with billing department directly. Incompetent at its best. Do not recommend this office. You can find the same coverage for half of the cost."
We responded:
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent insurance services is our top priority, please contact me directly so I can address your concerns and work towards a resolution. Your satisfaction is important to us, and we hope to have the opportunity to improve."
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Ben Van Maanen

August 12, 2025

5  out of  5
rating by Ben Van Maanen
"Cody James exemplified excellent customer service skills and was able to help me understand the policies and what would be most effective for me. On top of that, he went the extra mile to explain what or why this would be the better option. This man made attaining insurance super easy and a comfortable experience."
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Ashley Ellerbee

August 12, 2025

5  out of  5
rating by Ashley Ellerbee
"Hands down the best agent I’ve worked with. They’re responsive, reliable, and truly invested in their clients’ needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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bobby whitten

August 11, 2025

5  out of  5
rating by bobby whitten
"Sean was very detailed in explaining how insurance works and very upfront about the cost as well. I will definitely recommend Sean and this insurance company. Thank you for your advice and dedication to your customers."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ronald Barnett

August 9, 2025

1  out of  5
rating by Ronald Barnett
"Zero star if I could they do not return phone calls they are the second Dallas State Farm agency will not use in the future"
We responded:
"Thank you for your feedback. This is not the experience we want State Farm customers to have. We would like to learn more about what happened and how we can improve. Please get in touch with us so we can make it right."
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Nate Van Maanen

June 28, 2025

5  out of  5
rating by Nate Van Maanen
"Cody James did an amazing job explaining the policies, what they do, and gave me good advice on when to advance my policies. It seems Cody is really dedicated to his work, and it shows. Thank you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jack

June 16, 2025

5  out of  5
rating by Jack
"Sean was fantastic! Very easy to work with and explained everything perfectly. Will definitely do business with him again!"
We responded:
"Thank you so much for your wonderful 5-star review! We're thrilled to hear that Sean provided you with fantastic service and made the insurance process easy to understand. At Matt Rakofsky State Farm, we pride ourselves on delivering exceptional customer service and clear communication to help you with all your insurance needs. We're glad to know that you'll be returning for future business, and we look forward to assisting you again! If you have any questions about your insurance options or need a quote, don’t hesitate to reach out. Your satisfaction is our top priority!"
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Elena Balla

June 4, 2025

5  out of  5
rating by Elena Balla
"Gaby was very helpful!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"